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Terms and conditions

 

Nielsen Outdoor Solutions af 2013 Aps CVR-35516298 Østerbro 4, 5690 Tommerup info@nielsenoutdoor.dk Tlf.: 2064 1563
 

Payment
You can pay with Visa, American Express, Maestro and Mastercard through Paypal. The amount will first be withdrawn from your card when it is shipped. You can also paid by bank transfer.
Delivery
Nielsen Outdoor provides delivery to the address, but not to non-bridged islands, but please contact us for further agreement. We deliver through Blue Water Shipping. Shipping cost depends on the order and delivy adress. Delivery time is 1-5 working days after receipt of payment. We do not deliver to Germany, Switzerland and Norway
Cancellation
You as a consumer 14 days to cancel when you shop with us. The withdrawal period will expire 14 days after the day you received your item, or get the last good physical possession when it comes to an agreement on several items that have been ordered in one order and delivered separately. You must within 14 days of receipt notify us that you want to cancel your purchase. The notification shall be given by message by mail at info@nielsenoutdoor.dk or by using the Web Store's contact form which can be found under Customer Service - Contact us. In your message, make us clearly aware that you want to use your right of withdrawal. You can not undo by simply reject the goods without being given us clear message on this.
retunering
You must send your order back to us without undue delay and within 14 days after you have notified us that you wish to cancel your purchase. You must bear the direct costs associated with product return shipping. You bear the risk from the time of delivery of the goods. Missing original packaging may be an impairment, so to be sure to receive all the money back, it is recommended that the product is returned in original packaging. Some items may by their nature are not returned by regular mail. This applies to Grille, fireplaces and Bålskulpturer. The cost for the return expected maximum amount to about kr .: 300 Items excluded withdrawal No, we are proud of our products and is 100% for them! Grading, when you send it back, you are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and the way it works. You can thus test the product in the same way as if you tried it in a physical store, but you can not take it in actual use. If the product is proven beyond what has been described above, we consider it as used, which means that you know the chagrin of purchase only get part or none of the purchase amount back, depending on the product's commercial value. Repayment of the purchase amount if you regret your purchase, you get the amount you have paid us back. In the event of an impairment, as you are liable to be deducted from the purchase amount. If you use your right of withdrawal, we will refund all payments received from you, including delivery costs (excluding additional costs as a result of your own choice of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the date we receive notice of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the product, unless you have since been supplied evidence of having sent back the. If you regret your purchase, the item must be sent to: Nielsen Outdoor Solutions Østerbro 4 5690 Tommerup You can also cancel by giving clear message and deliver it in person at the above address by prior arrangement. We receive no parcels without delivery or packages sent by fax. COD.
warranty
Sale of Goods Act shortage rules may apply to purchases. When you deal with us as a consumer, you have 24 months warranty. This means that you either get it repaired or replaced, refund or reduction in price, depending on the specific situation. It is a requirement that the complaint is justified and that the defect is not caused by misuse of the product or other injurious behavior. You must complain within "reasonable time" after you have discovered the defect. If you advertise within two months after the defect is discovered, the complaint will always be timely. If the complaint is justified, we will refund your (reasonable) shipping costs. The product must always be returned in protective packaging, and remember to get a receipt for shipment, so that we can reimburse your shipping costs. The product sent to: Nielsen Outdoor Solutions Østerbro 4 5690 Tommerup When you return the product, please describe the problem as detailed as possible. We receive no parcels without delivery or packages sent by fax. COD.
Privacy Policy
For that you may agree with us, we need the following information: Name, address, telephone number and e-mail address. We record of your personal information for the purpose of delivering goods to you. Personal information registered with Nielsen Outdoor Solutions 2013 Aps and kept for five years, after which data are deleted. The controller on www.nielsenoutdoor.dk Ole Birger Nielsen. Your information will not be sold to third parties. As registered with Nielsen Outdoor Solutions 2013 Aps, you always have the right to object to the registration. You also have the right to inspect the information recorded about you. You have these rights for Personal Data Protection Act request and related sought: info@nielsenoutdoor.dk
Appeals
If you wish to complain about your purchase, please contact Ole Birger Nielsen info@nielsenoutdoor.dk. If we fail to find a solution, you can file a complaint to the relevant boards in the area if the conditions are met. Competition and Consumer Authority, Center for Complaint Resolution, Carl Jacobsen Vej 35, 2500 Valby, mail: cfk@kfst.dk
Terms of the transaction were last updated on 1 / 6-2016